Insurance Information

Insurance Information

Yes, your insurance company should pay for the cost of your test! is a VIP service that excels in providing fast, accurate service. As such, we direct bill to insurance companies for most tests we offer, but not all. In a circumstance where we do not direct bill, we will provide the necessary documents and filing information by email for you to be reimbursed, if needed / applicable based on your insurance coverage. Please note there are Federal Guidelines for insurance companies to follow. See the latest from President Biden here and click here to learn more about the Cares Act. If you have any questions, please contact us and we will get right back to you. If you have any concerns about insurance paying for your test, we suggest you reach out to your insurance carrier.

Yes, for most tests, we do accept and bill your insurance directly. is a VIP service that provides fast testing. For certain ultra-fast tests (as described on the Test Options & Pricing page), we do not accept insurance. Right now, this only applies to the Accula RT-PCR test and the Strep test. Please read more below or contact your insurance carrier with questions.

Yes you can, but you will be self-pay. The government had a fund that people without insurance were using and we could bill, but that has since stopped as of the middle of March 2022.

Yes, this is correct, but the program has changed. Please see the last question about for more information and read the latest from President Biden here. At the current time, it is part of the Families First Coronavirus Response Act (the FFCRA), the Coronavirus Aid, Relief, and Economic Security Act (the CARES Act). These rules outline who can be reimbursed and for what. We advise you to learn more information about the Acts on at this link as well as this link.

Yes, and we will bill your insurance directly for certain rapid antigen tests. If you don't have insurance, you can still get tested and there is no charge to you. If you happen pay out of pocket for testing with symptoms or from exposure, your insurance should reimburse you for your testing. After your testing is complete, we will supply you with the needed forms to submit to your insurance carrier for full reimbursement. Be certain to properly answer the symptom questions when you are making an appointment. Unsure? Have questions? Please contact your insurance carrier or in advance of your testing.

Yes! You may take as many tests as needed provided there is medical need; showing Covid symptoms or direct exposure to someone who has tested positive. The best way to be certain is to contact your insurance carrier in advance of your testing.

Medical need is the determining factor. While it is proactive and admirable that you want to know, that will not be enough reason for insurance to reimburse you. When answering the symptom questionnaire on our website when making your appointment, we collect your answers to determine the medical need. You need to be showing symptoms, even if very mild, or have been directly exposed to Covid to determine a need for your test and generate subsequent insurance reimbursement forms. Depending on your symptoms, some tests may not be covered. Unsure? Have questions? Please contact your insurance carrier in advance of your testing.

Most likely not, but it's best to check with your insurance first. We do not require prior authorization to perform your test.

All insurance carriers and plans are different. Initially you may pay out of pocket for certain tests we do not bill directly to your insurance. After the test is complete, we supply you with the needed forms for you to submit to your insurance carrier for reimbursement. When you fill out the form on our website to make your appointment, your answers to the questions determine "Medical Need" which generally is reimbursable. Direct exposure to someone who has tested positive for COVID or if you are showing symptoms usually determines "Medical Need." The requirements are outlined in the FFCRA & CARES Acts.

After you receive your test results, submit the attached PDF (found in your results email you received), along with your appointment confirmation & receipt, to your insurance carrier. Any codes or other needed information will be on those two documents.

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