F • A • Q

Frequently Asked Questions

Who should get tested?

If you have any symptoms of a cold or flu coming on at all, you should get tested. Here are some other people that should highly consider getting tested:

  1. You are experiencing symptoms (fever, cough, shortness of breath, chills, sore throat, muscle pain, shivering, headache, or new loss of taste or smell)
  2. You have been in close contact with someone who tested positive for COVID-19
  3. You are an essential worker (health care worker, first responder, food service worker, or transit worker)
  4. You were recently in a large crowd where social distancing was hard to maintain
  5. You recently travelled to an area or a state with high COVID-19 infection rates

Please note that this is NOT a complete list. Please click here for more information on COVID-19.

Is the cost of my test covered by insurance?

The CARES Act stipulates that the cost of any COVID-19 testing (including multple tests) be reimbursed by insurance companies and Medicare if you are showing any symptoms, have been exposed, or your doctor suggests that you should get a test. We can bill your insurance directly for most tests or we send you information via email that you can submit to your insurance company for reimbursement.

Please click here for more information about insurance.

Does it hurt to get tested?

Our test is quick and simple to do. You may feel some pressure for a few seconds, but that's about it. Our medical technicians are gentle and the best at what they do!

Do I need an appointment?

Yes. All testing requires an appointment to make sure that you are not waiting in long lines and are "in and out" in a short period of time.

Where do I get tested?

If you are an individual looking to get yourself or family tested, please check here for current available locations to get tested.

If you own a business, there are other options where we can come to your business location or you can send your employees to us for VIP priority attention where they get the utmost service that can be offered. We know that your employees are #1, so expect nothing but the best for them from us!

I just found out I was with someone who tested positive. Should I get tested?

Again, YES. It's best to wait a couple of days since being exposed to make sure that you are getting an accurate test result. Just because your test is negative, it does not mean that you do not have the virus. If you know someone had it and you were around them, especially without a mask on, we suggested getting another test in a couple of days after your first negative test result to be sure. Insurance will cover these tests as you were exposed to the virus.

I'm not really "sick" but I am not feeling 100%. Should I get tested?

ABSOLUTELY. If you are showing even the slightest of sypmtoms of a cold, you should get tested ASAP. Some people are showing very mild symptoms, but are still able to transfer the virus to others. These are considered "symptoms" and should be reimbursed by insurance. Please do your part - if you think you might be sick, GET TESTED NOW. Book an Appointment »

I think I know what COVID-19 is, but can you provide me more information?

We sure can. It's best for you to click here to stay up to date with the lastest CDC information.

Dont see an answer to your question? Please Contact Us and we will get right back to you!

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